Recently I took some hard flak from Marc C who left a scathing comment on the interview I did for the Personal Productivity Show. And I'd be content to cry in my beer at the local pub, repeating 'you know' (and not knowing on repeat) until ESPN cuts to infomercials for the night, if it weren't for how right Marc C is.
I said 'You Know' just about every time I spoke in the interview! As I said in my reply comment, counting the times I said 'You know...' was like counting the number of times Tony Montana said the F-word in the inspirational, family-friendly classic Scarface (that was a joke if you're grabbing your keys to run to the video store to get junior something to watch).
I think it speaks to a larger issue however. We instinctively don't like criticism. I certainly felt like the jolly lord of jackass when I read Marc's comment. It's an interview I'm proud of, and here is someone pointing out a tick I trotted out after nearly every question. But damn, the guy is right, and I can either wither away and steam, or I can take his comment and be better for it, kind of the way Christina Aguilera used an ex-boyfriend to inspire 'Stronger' (full disclosure, I don't know if she actually wrote it).
So to Marc C, I thank you for making me better and to everyone else who cares to rip me a new one now and in the coming years. You have my pledge that I'll try to keep the 'You Know's to a reasonable amount the next I complete an interview: I'll be better and you'll be less annoyed. If anyone has the 'You Know' count from my interview, I'd love to hear it.
And lastly, how can you benefit from the free advice your critics are giving you? Doesn't matter whether or not you like them: The thing is, do they have a point?.... If they do, you just got better for FREE.