For those of you following my saga, hell epic, with HP, you need to check out Walter Terry's latest post, who makes an excellent, excellent argument for why we should not let ourselves be victimized by large organizations when they do the wrong thing in the field of customer service.
I for one can't believe Walter nor I have heard from HP over his recent posts. They are simply too well-written and too dead-on for them to ignore. Take a look at Walter's latest post, and feel free to follow the links back to peel the onion on this story:
" » McFarlin Strikes Back While HP Runs Silent, Runs Deep" by ROI Copywriting For Internet Marketing
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